Title: Ensoras: AI Customer Support & Live Chat Helpdesk for WooCommerce Author: Ensoras Published: मार्च 19, 2026 Last modified: जून 2, 2026 --- Search plugins ![](https://ps.w.org/ensoras-ai-chat/assets/banner-772x250.png?rev=3486733) ![](https://ps.w.org/ensoras-ai-chat/assets/icon-256x256.png?rev=3486733) # Ensoras: AI Customer Support & Live Chat Helpdesk for WooCommerce By [Ensoras](https://profiles.wordpress.org/ensoras/) [Download](https://downloads.wordpress.org/plugin/ensoras-ai-chat.1.5.5.zip) * [Details](https://mai.wordpress.org/plugins/ensoras-ai-chat/#description) * [Reviews](https://mai.wordpress.org/plugins/ensoras-ai-chat/#reviews) * [Installation](https://mai.wordpress.org/plugins/ensoras-ai-chat/#installation) * [Development](https://mai.wordpress.org/plugins/ensoras-ai-chat/#developers) [Support](https://wordpress.org/support/plugin/ensoras-ai-chat/) ## Description #### Your store runs its own support You run a WooCommerce store, and you’re also the one answering “where’s my order” at 11pm. Ensoras takes that over. It answers your customers from your real store data, follows the rules you set, and only comes to you when something actually needs you. Not a chatbot that replies “check your email for tracking.” Ensoras looks up the real order, checks the tracking, and answers, in your brand’s voice and your customer’s language. > “1,100 customer questions a month, handled automatically. We don’t have a support > team anymore.” > Head of Operations, mid-size fashion store (EU) #### It handles whatever your customers actually ask Whatever comes in, answered from your real orders, products, and policies. Someone realizes they ordered the wrong size before it ships and wants to swap it? Ensoras checks the order, checks your policy, and sorts it out or hands it to you ready to send. The repetitive volume that used to eat your day just gets handled. When something genuinely needs you, it arrives with the whole conversation attached, so you answer in one read. #### You set the rules, in plain English No code, no flows. Tell Ensoras what to do the way you’d tell a new hire: * “If someone asks for a refund, look up their order. If it’s under $100 and within 30 days, process it. Otherwise send it to me.” * “If a customer sounds upset, mark it urgent and let me know.” #### You decide who presses send * **Approve first.** Turn on “Require approval for AI replies” and Ensoras drafts every reply for you to approve before it sends. * **Or let it run.** Ensoras replies on its own and comes to you when it’s unsure. Either way, you set limits it can’t cross (like never sharing account details without verifying the customer first), and every action is logged. #### Connect WooCommerce in about 10 minutes Click “Connect WooCommerce” and Ensoras already knows your orders, products, stock, customers, and policies. It reads your FAQs, return policy, and size guides too, so it answers from how your store actually works. No data import, no training. Returning customers are recognized automatically. It also connects to the tools you already run on, like Klaviyo, Stripe, Mailchimp, and Slack, and pulls live data into every conversation. Already on Zendesk, Intercom, or Freshdesk? Ensoras runs alongside them or takes over. Your call. #### Chat and email, in one place A chat widget that matches your brand (your logo, your colors, light or dark, quick replies, on every page or only some) plus your support email, handled together so nothing slips through. Ensoras replies in whatever language each customer writes in, automatically. #### Free to start 30 conversations a month, every feature included. No credit card. Live in about 10 minutes. ### External Services This plugin connects to [Ensoras](https://ensoras.com) for all AI processing, chat, and ticket management. * **Account registration**: your email, name, and site URL are sent to Ensoras to create your project * **Chat widget**: loaded from Ensoras on pages where the widget is displayed; visitor messages are sent to Ensoras for processing * **Email verification**: your email and name are sent to verify your account during setup * **WooCommerce connection (optional)**: read-only API credentials and store URL are shared so Ensoras can look up orders and products * **Customer identification (optional)**: logged-in customer emails are passed to the widget for order history lookup * **Usage analytics (optional)**: basic environment info (PHP, WP, WooCommerce versions) shared once daily to improve the product; no customer data collected; opt out anytime in settings [Terms of Service](https://ensoras.com/terms) | [Privacy Policy](https://ensoras.com/privacy) ## Screenshots * [[ * Plugin settings page. Connect your Ensoras account with one click, enable WooCommerce integration, configure widget appearance, and control which pages display the chat. * [[ * Chat widget on a storefront. Dark-themed widget with custom greeting, quick-reply buttons, and product context shown during a conversation. * [[ * One-click setup. Create a free Ensoras account directly from the plugin, no external websites or API keys needed. * [[ * Account created. Success state with WooCommerce connected and widget ready to go. ## Installation 1. Install the plugin from WordPress (search “Ensoras”) or upload it to `/wp-content/ plugins/`. 2. Activate it and open the Ensoras menu in your WordPress admin. 3. Create your free account. No credit card. 4. If WooCommerce is active, click “Connect WooCommerce” to turn on order lookups. 5. Your helpdesk is live and answering. About 10 minutes start to finish. ## FAQ ### What is the best AI chatbot for WooCommerce? Ensoras is built for WooCommerce. Instead of matching keywords to templates, it looks up real orders, checks refund eligibility, shares tracking, and follows your rules during the conversation. It is a full helpdesk too, with chat, email, and a shared inbox. ### Is Ensoras really free? Yes. The free plan includes 30 conversations a month with every feature: workflows, knowledge base, analytics, team, and all integrations. No credit card, no time limit. When you need more volume, paid plans are on the pricing page at ensoras.com. ### How do I add live chat to my WooCommerce or WordPress site? Install the Ensoras plugin, create a free account, and the widget is live in about 10 minutes. If you have WooCommerce, click “Connect WooCommerce” for order lookups. No code, no training data, no credit card. ### Can Ensoras really handle questions on its own? Yes. It looks up orders, checks refunds, shares tracking, and answers product questions during the chat. When it’s not sure, it hands the conversation to your team with the full context instead of guessing. ### Can I approve replies before they send? Yes. Turn on “Require approval for AI replies” and every reply waits as a draft for you to approve, edit, or send. Or leave it off and Ensoras replies on its own, asking you when it’s unsure. ### Does Ensoras work without WooCommerce? Yes. The chat widget, email, and helpdesk work on any WordPress site. WooCommerce is optional, connect it whenever you’re ready. ### Does it work with Elementor, Divi, or other page builders? Yes. The widget loads through standard WordPress hooks, so it doesn’t depend on your theme or builder. If it runs WordPress, Ensoras works. ### Does Ensoras slow down my site? No. The widget loads separately from Ensoras and does not affect your page speed. ### Is Ensoras GDPR compliant? Yes. Ensoras processes data in line with GDPR, the widget supports a privacy notice, and only the data needed for support is sent. Full details are in our Privacy Policy. ### Does it answer in other languages? Yes. Ensoras replies in the language a customer writes in, automatically. Your knowledge base and rules can stay in English. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Ensoras: AI Customer Support & Live Chat Helpdesk for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ Ensoras ](https://profiles.wordpress.org/ensoras/) [Translate “Ensoras: AI Customer Support & Live Chat Helpdesk for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/ensoras-ai-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/ensoras-ai-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/ensoras-ai-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/ensoras-ai-chat/) by [RSS](https://plugins.trac.wordpress.org/log/ensoras-ai-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.5.5 * Rewrote the description around what Ensoras does for you and tightened the copy #### 1.5.4 * Fixed telemetry opt-in not being saved during account registration * Improved plugin listing copy and formatting #### 1.5.3 * Improved plugin listing copy and fixed formatting for WordPress.org * Expanded FAQ with additional questions #### 1.5.2 * Rewritten plugin listing with improved descriptions and expanded FAQ * Optimized search tags for better discoverability #### 1.5.1 * Updated plugin title and description for better discoverability #### 1.5.0 * Redesigned plugin settings page with improved onboarding experience * Added optional usage analytics to help us improve the product * Added deactivation feedback so we can keep improving * Rewritten plugin description for clarity * Improved security and performance #### 1.4.0 * Added telemetry and deactivation feedback endpoints #### 1.3.0 * Improved plugin listing and search discoverability * Reorganized feature descriptions for clarity #### 1.2.0 * Updated plugin listing with full feature showcase * Expanded FAQ #### 1.1.0 * Stability improvements #### 1.0.0 * Initial release * AI support widget embedding * Optional WooCommerce integration with auto-provisioning * Customer email pre-fill for logged-in users * Identity verification for secure customer data access * Page display controls ## Meta * Version **1.5.5** * Last updated **2 hours ago** * Active installations **Fewer than 10** * WordPress version ** 5.0 or higher ** * Tested up to **6.9.4** * PHP version ** 8.0 or higher ** * Language * [English (US)](https://wordpress.org/plugins/ensoras-ai-chat/) * Tags * [chatbot](https://mai.wordpress.org/plugins/tags/chatbot/)[customer support](https://mai.wordpress.org/plugins/tags/customer-support/) [free live chat](https://mai.wordpress.org/plugins/tags/free-live-chat/)[helpdesk](https://mai.wordpress.org/plugins/tags/helpdesk/) [live chat](https://mai.wordpress.org/plugins/tags/live-chat/) * [Advanced View](https://mai.wordpress.org/plugins/ensoras-ai-chat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/ensoras-ai-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/ensoras-ai-chat/reviews/) ## Contributors * [ Ensoras ](https://profiles.wordpress.org/ensoras/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/ensoras-ai-chat/)